By rvz22 from Florissant, CO on 11/26/2006

I bought this stove a few years ago. Purchased the internal blower along with it. It's a great looking stove with a pretty good looking fire for a gas stove. It throws off a lot of hear especially if you turn on the turbo burner located behind the main fire in the back of the stove. Unfortunately there are more numerous bad points to consider. From the beginning the internal blower included in this stove is extremely noisy. And as it aged it got only noisier. The unit is in a family room and from the beginning the noise it generated overpowered anything else in the room going on like a TV or steroe. Unfortunately six months after I purchased it, the temperature sensor which controls the blower went out. Since it was under warranty I got a new part for free from the dealer I purchased it from.

About 3 years after I bought the stove the dealer left town and about that time, the blower finally went out. Unfortunately for me, no other Napolean dealers were in town and the nearest one was over a two hour drive away. I tried then and most recently to contact Napolean directly through their website for a dealer who is on the internet where I could purchase replacements. Napolean doesn't deal directly with the consumer and I received no response to any of my attempts at contact. It appears Napolean doesn't deal with the consumer at all.

I've looked at quite a few other brands and models since I purchased this one. At the time I purchased it for nearly $300 less then other models with similar features. Unfortunately for me this ultimately was a mistake. I've wasted a lot of time tracking down parts for this model. I'd definitely look at another line of gas stoves for future purchases.